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Visit Our Office
12, Allen Avenue, Ikeja, Lagos, Nigeria
Frequently Asked Questions
Find quick answers to common questions
How do I find a trusted artisan?
Simply use our search bar on the home page. Enter the service you need and your location. Browse verified profiles, check ratings, and read customer reviews before making a decision.
Are all artisans verified?
Yes! Every artisan on ArtisanConnect goes through a thorough verification process including ID checks, skill assessment, and background verification.
How can I become an artisan on the platform?
Click the "Register" button and select "Artisan" as your account type. Fill in your details, and our team will review and verify your profile within 48 hours.
Is there a fee to use the platform?
Creating an account and browsing artisans is completely free. Artisans pay a small commission on successful jobs, ensuring quality service.
How do I report an issue with an artisan?
Visit the artisan's profile and click the "Report Artisan" button. Our support team will investigate and take appropriate action within 24 hours.